Team Leader
Angeles City - ₱40,000-45,000 per month and analyze KPIs such as contact rate, conversion rate, and revenue per agent Conduct regular call...
Quality Analyst
Angeles City's quality standards and customer service guidelines Score and provide feedback on agent... and provide coaching to call center agents to improve their skills and performance Ensure...
Call Center Workforce Scheduler - Clark, Pampanga
Angeles City year experience as WFM Scheduler in a BPO/Call Center Setup We need people who can start... to meet service level objectives. Completely schedule agent development activities per the...
Call Center Workforce Scheduler - Clark
Angeles City: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call... objectives. Completely schedule agent development activities per the budget without risk...
Call Center Workforce Scheduler - Clark
Angeles City: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call... objectives. Completely schedule agent development activities per the budget without risk...
Workforce Scheduler - Clark
Angeles City: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call... objectives. Completely schedule agent development activities per the budget without risk...
Workforce Scheduler - Clark
Angeles City: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call... objectives. Completely schedule agent development activities per the budget without risk...