call-agent jobs in Muntinlupa City

Consistently achieves goals for number of call monitoring per week and scores for assigned team... of technical support agents Coaches, mentors and develops agent team for skills expansion...

to project leads. Action-Item Monitoring Track follow-ups from change-agent huddles, ensuring... commitments stay visible. Knowledge-Base Curation Publish FAQs and tip sheets, boosting first-call...

to project leads. Action-Item Monitoring Track follow-ups from change-agent huddles, ensuring... commitments stay visible. Knowledge-Base Curation Publish FAQs and tip sheets, boosting first-call...

for dynamic, forward-thinking individuals for a Customer Service, Voice Agent position.... This position takes place in a call center environment and inquiries may come via live phone...

to the agent primarily by the telephony system Investigate, document and resolve Customer... with CMC collections system Experience with LiveVox telephony system Experience with call...

. Responsibilities Maintain reports & spreadsheets for historical data, handle email queues & Call queues... Driving service levels through adjustment of staffing based on attendance and call volume...