call-agent jobs in Quezon City

and appropriate agent conduct. Scheduling and conducting training sessions on various call center... Responsibilities: Developing call centers' education materials, such as digital presentations...

and appropriate agent conduct. Scheduling and conducting training sessions on various call center... Responsibilities: Developing call centers' education materials, such as digital presentations...

and call centre tools Able to quickly build rapport and gain trust An approachable, confident... to be trained as Voice Agent depending on business needs...

and call centre tools Able to quickly build rapport and gain trust An approachable, confident... to be trained as Voice Agent depending on business needs...

call volumes, managing agent staffing, scheduling processes, and forecasting future needs...

Consistently achieves goals for number of call monitoring per week and scores for assigned team... of technical support agents Coaches, mentors and develops agent team for skills expansion...

Consistently achieves goals for number of call monitoring per week and scores for assigned team... of technical support agents Coaches, mentors and develops agent team for skills expansion...

Consistently achieves goals for number of call monitoring per week and scores for assigned team... of technical support agents Coaches, mentors and develops agent team for skills expansion...

training courses A Glimpse into Your New Role As a Care & Resolution Agent for - M2 Energy... and contributing to the success of the organization. Energy Care & Resolution Agent interacts...

-critical applications, including the consultation and management of agent-based, agentless... platforms, with rotational accountability for on-call support Collaborate with platform...

, absenteeism and other shrinkages) Develop and publish weekly agent schedules. Track call forecasts...The details. Day-to-day responsibilities: Create reports on historical call volume...

of tomorrow. Summary of This Role: Manages the departmental operations for the call center... of monitoring call volumes ensuring Service Level Agreements are maintained. Plans, directs...

, absenteeism and other shrinkages) Develop and publish weekly agent schedules. Track call forecasts...The details. Day-to-day responsibilities: Create reports on historical call volume...

: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call... objectives. Completely schedule agent development activities per the budget without risk...

as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP... objectives. Completely schedule agent development activities per the budget without risk...

as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP... objectives. Completely schedule agent development activities per the budget without risk...

as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP... objectives. Completely schedule agent development activities per the budget without risk...

strategies to generate high-quality leads for entry-level call center agent positions. 2...: 1.Time taken to fill entry-level call center agent positions. 2.Candidate satisfaction...

strategies to generate high-quality leads for entry-level call center agent positions. 2.... 2.Develop and implement strategies to generate high-quality leads for entry-level call...