Team Manager
Manila City Consistently achieves goals for number of call monitoring per week and scores for assigned team... of technical support agents Coaches, mentors and develops agent team for skills expansion...
Team Lead for Medical Billing | Collections
Mandaluyong City: Oversees daily operations for all agents delivering high-quality and valued services Conduct... and quality targets, including call handling metrics, collection goals, and documentation standards...
Customer Service Representative (Appointment Setting)
Mandaluyong City are duplicate pictures, missing boxes Inbound Call – Assist callers (property manager, tenant... to confirm the scheduled service 24 hours before. Agents are expected to send emails to management...
Customer Service Representative (Appointment Setting)
Mandaluyong City are duplicate pictures, missing boxes Inbound Call - Assist callers (property manager, tenant... to confirm the scheduled service 24 hours before. Agents are expected to send emails to management...
Service to Sales Team Leader
Mandaluyong City and coaching sessions for agents, including daily call listening and documentation. Roll out process... following: Ensure agents receive performance evaluations (PEAMs, scorecards, PAFs) and monitor...
Operations Manager for Local Collections
Mandaluyong City in employee performance, training, and work processes. Develop agents' negotiation skills... of call center management experience. At least 7 years of leadership experience managing teams...