Team Manager
Manila City Consistently achieves goals for number of call monitoring per week and scores for assigned team... of technical support agents Coaches, mentors and develops agent team for skills expansion...
Regional Service Engineer North Luzon
Muntinlupa City support for NHVAC & HVAC products. Perform Customer Care Agents training on First Call... technical support for NHVAC & HVAC products. Perform Customer Care Agents training on First Call...
Assistant manager
Muntinlupa City their agents directly. Effective use of key dashboards and call activity reporting to ensure... dedicated to coaching, shadowing, and supporting their agents directly. Effective use of key...
Process Developer
Muntinlupa City. Responsibilities Maintain reports & spreadsheets for historical data, handle email queues & Call queues... Driving service levels through adjustment of staffing based on attendance and call volume...
Associate Customer Experience Specialist (Philippine-based)
Muntinlupa City check databases, call center technology, and communication tools like Outlook/Teams. Adherence... effectively. Calls are monitored for quality assurance and performance development, so agents...
Assistant Manager
Muntinlupa City their agents directly. Effective use of key dashboards and call activity reporting to ensure... dedicated to coaching, shadowing, and supporting their agents directly. Effective use of key...
Associate Customer Experience Specialist (Philippine-based)
Muntinlupa City databases, call center technology, and communication tools like Outlook/Teams. Adherence... effectively. Calls are monitored for quality assurance and performance development, so agents...