Team Leader
Angeles City - ₱40,000-45,000 per month a Senior Team Leader who will be responsible for leading a team of outbound sales agents focused... and analyze KPIs such as contact rate, conversion rate, and revenue per agent Conduct regular call...
Quality Analyst
Angeles City and provide coaching to call center agents to improve their skills and performance Ensure..., and customer satisfaction metrics Provide actionable feedback to agents and management...
Director, Call Center Operations
Mabalacat+ call center agents and management team Motivating and generating enthusiasm among employees...Director, Call Center Operations For more than 25 years, Asurion has been a leader...
QA - Banking and Finance Account (Clark) | Onsite | For Pooling
Angeles City to work onsite Responsibilities: Execute Transaction and call monitoring in line... with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs...
QA - Banking and Finance Account
Angeles City to work onsite Responsibilities: Execute Transaction and call monitoring in line... with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs...
Verification Specialist (Customer Service Representative)
Pampanga. At least one (1) solid year of work experience in a call center or related industry. Excellent verbal.... Information you will supply may be disclosed to third parties, including agents or vendors of the...