call-agents jobs in Pasig City

Discover your 100% YOU with MicroSourcing! Position: Virtual Call Agent Location... an inclusive culture. Your Role: As a Virtual Call Agent, you will: Answering incoming phone calls...

call center agents, including creative resource planning and implementing call center...

Agents who are eager to build a career in Sales or Business Development. This is a great... experience in inside sales for the North American market is a plus · Experience in a call center...

missed or cancelled appointments. - Support virtual call agents by helping resolve complex.... This is not a basic call handling role - it requires a high level of autonomy, critical thinking, precision...

Agents who are eager to build a career in Sales or Business Development. This is a great... experience in inside sales for the North American market is a plus · Experience in a call center...

performance, training, and work processes. Develop agents' negotiation skills and operational tools... activities. Qualifications: Background in Telco Account is required Minimum 5-7 years of call...

and schedule adherence tracking. Monitors half-hourly call volumes, AHT, and staffing needs, promptly... and team data in workforce management software. Facilitates agents' skill assignments. Report...

opportunities on both agents and processes Create detailed project plans including targeted... to end; training, edits, development, call structure, focus KPIs, changes to structure...

to Call Center employees and Agents. Proactively seeks out potential IT problems/unreported...The Site IT Administrator supports end-users and infrastructure in the assigned call...

call center agents, including creative resource planning and implementing call center...

will handle a team of agents and will be responsible to analyze, strategize, implementing action..., coaching agents, and monitoring of calls Hiring, training, coaching, and leading lifestyle...

within which people can thrive! The Team Manager will handle a team of agents and will be responsible... team performance, manage outliers, coaching agents, and monitoring of calls Hiring, training...

missed or cancelled appointments. - Support virtual call agents by helping resolve complex.... This is not a basic call handling role - it requires a high level of autonomy, critical thinking, precision...

will handle a team of agents and will be responsible to analyze, strategize, implementing action..., coaching agents, and monitoring of calls Hiring, training, coaching, and leading lifestyle...

within which people can thrive! The Team Manager will handle a team of agents and will be responsible... team performance, manage outliers, coaching agents, and monitoring of calls Hiring, training...

call center agents, including creative resource planning and implementing call center...

missed or cancelled appointments. - Support virtual call agents by helping resolve complex.... This is not a basic call handling role - it requires a high level of autonomy, critical thinking, precision...

, development, and performance of the team Focus on call resolution, agent availability handle time... efficiencies Coach agents to successfully achieve their goals Set team direction, resolve problems...

, development, and performance of the team Focus on call resolution, agent availability handle time... efficiencies Coach agents to successfully achieve their goals Set team direction, resolve problems...

. Qualifications: With 2-3 years call center management experience leading agents for phone, video... team performance, manage outliers, coaching agents, and monitoring of calls Hiring, training...