call-center-agent jobs in Manila City

-performing Call Center Agents with excellent English and a strong background in sales, customer...

of Support operations and call center environments, including case management, agent workflows... in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually...

REQ13060 Agent, Call Centre (Open) POSITION SUMMARY: In accordance with the policies..., procedures and standards of the Company, the Agent, Call Centre answers calls, assists with the...

UnifyCX is looking for an extraordinary Customer Support Agent to join our motivated... and ambitious team. What Will You Do As a Customer Support Agent, you will be responsible...

care of the requirement planning and staff planning (agent schedules) of the Client Team... with agents and call workers; monitoring and anticipating the qualitative and quantitative...

in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually... and report on the results of all call and coaching initiatives. This person is also responsible...

service levels and call center performance metrics - Schedule Adherence, Average Call Handle... Resolutions agent will provide and maintain excellent customer relations by ensuring customer...

to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review... skills PREFERRED KNOWLEDGE/SKILLS/ABILITIES: Previous call center experience Ability...

efforts, ensuring we bring in top talent for agent-level roles in our fast-paced contact center... in a call center, BPO, or similar environment. Resilience & Agility: Ability to handle a fast...

efforts, ensuring we bring in top talent for agent-level roles in our fast-paced contact center... in a call center, BPO, or similar environment. Resilience & Agility: Ability to handle a fast...

first point of contact for guest calling into our contact center. Agent is responsible...Agent, CO Inbound Sales Journey with us! Combine your career goals and sense...

in training and development, preferably in a Call Center setting Data Management Ability... during program evaluation. Monitors agent performance as a collaborative effort with the assigned...

in training and development, preferably in a Call Center setting Data Management Ability... during program evaluation. Monitors agent performance as a collaborative effort with the assigned...

in financial services or call center environments Strong organizational and time management skills...Job Summary We are seeking a motivated and detail-oriented Debt Collection Agent...

in financial services or call center environments Strong organizational and time management skills...Job Summary We are seeking a motivated and detail-oriented Debt Collection Agent...

and permanent schedule changes in Visa's Workforce Management (WFM) system based on call center team... service standards. Skill Adjustment: Modify agent skills as necessary to manage service levels...