call-center jobs in Laguna

The Call Center Supervisor/Coach leads a team of associates by monitoring and managing... attendance, call coverage, claim procedures and quality standards. Track, report and maintain...

Minimum of two years of college education. No prior call center experience... Offer additional products and/or services Track, document and retrieve information in call tracking...

) preferred Call center experience preferred Demonstrated ability to coach and develop action...

that analyzes sales behavior patterns within call center, in-home, and in-store interactions... call types and create custom views that add business value Contribute to ad hoc analytics...

QUALIFICATIONS: Bachelor’s degree or 5+ years of experience in call center or Field environment...

performance of our call center associates who deal with our existing and potential customers. The... will assist in developing, creating and implementing call center quality processes and procedures...

The Acting Operations Manager will lead a team of Call Center Supervisors by providing... in the retention of Call Center Supervisors and Customer Service Representatives. Follow the...

of relevant working experience, preferably in the manufacturing, call center/BPO and traditional...