call-center jobs in Makati City

experience as WFM Scheduler in a BPO/Call Center Setup We need people who can start immediately... center transaction volumes, trends, and average handle times to determine workloads...

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This role requires participation in a rotating on-call schedule, including weekends and regional... Experience working within a command/ operation center environment Proficiency with MS Office...

Experience working in a metric-driven work environment Call center experience Knowledge of ICD...

and/or Medicaid Services Experience working in a metric-driven work environment Call center...

This role requires participation in a rotating on-call schedule, including weekends and regional... Experience working within a command/ operation center environment Proficiency with MS Office...

is responsible for Managing People through the day-to-day supervision of a group of call center... Responsible for the day-to-day supervision of a group of call center associates including work...

models to support staffing and volume changes Lead reviews of Call Center efficiency...

is responsible for Managing People through the day-to-day supervision of a group of call center... Responsible for the day-to-day supervision of a group of call center associates including work...

is responsible for Managing People through the day-to-day supervision of a group of call center... Responsible for the day-to-day supervision of a group of call center associates including work...

Minimum of two years of college education. No prior call center experience... and/or services Track, document and retrieve information in call tracking database Respond...

is responsible for Managing People through the day-to-day supervision of a group of call center... Responsible for the day-to-day supervision of a group of call center associates including work...

, and Clients to develop new models to support staffing and volume changes Lead reviews of Call... Center efficiency and customer service performance to ensure client needs and Concentrix...

is responsible for the day-to-day supervision of a group of call center associates. This position... supervision of a group of call center associates including work and attendance monitoring...

, and Clients to develop new models to support staffing and volume changes Lead reviews of Call... Center efficiency and customer service performance to ensure client needs and Concentrix...

) preferred Call center experience preferred Demonstrated ability to coach and develop action...

, and Clients to develop new models to support staffing and volume changes Lead reviews of Call... Center efficiency and customer service performance to ensure client needs and Concentrix...

, and Clients to develop new models to support staffing and volume changes Lead reviews of Call... Center efficiency and customer service performance to ensure client needs and Concentrix...

of recommendations to improve call center performance. This position leverages his/her broad knowledge... with call center and process improvement preferred; customer satisfaction analysis a plus Six...

) preferred Call center experience preferred Demonstrated ability to coach and develop action...