call-center jobs in Mandaluyong City

detailed feedback and coaching documentation. Providing constructive feedback to call center... communication. Developing and maintaining a thorough understanding of our products, including call...

PHILIPPINES Minimum of two years of college education. No prior call center experience... Offer additional products and/or services Track, document and retrieve information in call tracking...

is responsible for the day-to-day supervision of a group of call center associates. This position... supervision of a group of call center associates including work and attendance monitoring...

Experience in a call center environment (fundamental knowledge of how call centers work) Excellent.... Shift work and on call duties is a requirement for this role to support a 24/7 SOC environment...

) preferred Call center experience preferred Demonstrated ability to coach and develop action...

Experience in a call center environment (fundamental knowledge of how call centers work) Excellent.... Shift work and on call duties is a requirement for this role to support a 24/7 SOC environment...

) preferred Call center experience preferred Demonstrated ability to coach and develop action...

in a clinical call center or support environment....

to the call center management team until preparation of final report. Responsible to develop... required Experience in sales and client management within a call center preferred Preferably 1-4 Yrs...

in a clinical call center or support environment....

assessments and authorization (SA&A) activities for IT systems -Experience in a call center... their customers' experience. Continuum customer care and call center solutions leverage world-class...

of experience in a BPO or Call Center environment. Experience with phone collections, particularly...

from turnover to the call center management team until preparation of final report. Responsible... with local/offshore clients required Experience in sales and client management within a call...

of your team What You Bring to the Role Minimum 1 year call center or equivalent work experience... quality customer experience on every call. You’re an instrumental part in creating...

service, call center, or support experience is an advantage. Excellent customer service... on all lines coming into the Customer Resolution Center Americas. Create and maintain service ticket...

, and Direct Routing. Proficiently using tools like the Microsoft Teams admin center, PowerShell, the... Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard to manage and monitor the...

) What are we looking for? At least 3+ years' experience in a service desk environment or call center. Sound knowledge...

+ years’ experience in a service desk environment or call center. Sound knowledge of supporting...

following the Call Handling Procedure and assign emails within the turnaround time. Act..., you'll see firsthand that our people are at the center of everything we do. So, let's go. Let...

representatives via email or call if there are purchase order clarifications, missing requirements... that our people are at the center of everything we do. So, let's go. Let's think differently. Learn...