call-center jobs in Mandaluyong City

is responsible for the day-to-day supervision of a group of call center associates. This position... supervision of a group of call center associates including work and attendance monitoring...

stakeholders such as ethical, trade and sales groups Manage and monitor call center performance...

of experience in a BPO or Call Center environment. Experience with phone collections, particularly...

following the Call Handling Procedure and assign emails within the turnaround time. Act..., you'll see firsthand that our people are at the center of everything we do. So, let's go. Let...

in using call center software and basic office tools (e.g., MS Office). Ability to handle...

. Proficiency in using call center software and basic office tools (e.g., MS Office). Ability...

in telecommunications, call center or customer service industry or in retail or hospitality environment... for a customer contact center location to provide a broad range of services to employees, mostly non...

of call center management experience. At least 7 years of leadership experience managing teams... Description: Support Services Group is a global, omnichannel contact center solutions company founded in 1998...

improvement. Collaborating closely with call center team leaders and managers, offering... by at least 2 years of experience in a call center or quality assurance setting. Razor-sharp...

in a dynamic, supportive work environment. What You'll Do: Supervise and support an outbound call... center sales team Monitor and report team performance against targets and KPIs Oversee...

Do: Supervise and support an outbound call center sales team Monitor and report team performance...

with CRM tools and call center systems. Amenable to shifting schedules and supporting... cancellations. Document all call details, outcomes, and follow-ups accurately in internal systems...

preferred but not required. At least 1 year of BPO or call center experience in a healthcare... CRM or call system. Stay updated on healthcare insurance product offerings, campaign...

years of outbound sales experience, preferably in a BPO, call center, or healthcare campaign... tracking systems. Resilient, target-driven, and comfortable working in a high-volume call...

. Strong customer handling and persuasion skills. Familiar with CRM tools and call center systems... and offer appropriate plans, promotions, or solutions to prevent cancellations. Document all call...

. 1-3 years of outbound sales experience, preferably in a BPO, call center, or healthcare... call environment. Willingness to work in a shifting schedule depending on campaign hours...

but not required. At least 1 year of BPO or call center experience in a healthcare, insurance, or outbound sales... satisfaction. Document all customer interactions and updates accurately in the CRM or call system...

. Other Related Experience: Experience in a call center or shared services environment is preferred... HR Shared Service Center (HR SSC) Provides process and functional expertise...