call-center jobs in Muntinlupa City

TASQ is urgently looking to fill an on-site position for a Quality Manager (Alabang). The pre-screening interview will be conducted over the phone. About the job Quality Manage...

Resource Management, Psychology. Trainee specializing in BPO/Call Center or equivalent...

or exceeding established performance metrics, including call response time and customer satisfaction.... Ability to remain calm, empathetic, and patient under pressure. Proficiency in using call...

specializing in BPO/Call Center or equivalent. Required skill(s): Customer Service... or K12 Graduates with one year call center experience (International account) Amenable...

is responsible for Managing People through the day-to-day supervision of a group of call center... Responsible for the day-to-day supervision of a group of call center associates including work...

is responsible for the day-to-day supervision of a group of call center associates. This position... supervision of a group of call center associates including work and attendance monitoring...

is responsible for the day-to-day supervision of a group of call center associates. This position... supervision of a group of call center associates including work and attendance monitoring...

is responsible for Managing People through the day-to-day supervision of a group of call center... Responsible for the day-to-day supervision of a group of call center associates including work...

contact center trends, including call volume/patterns, staff productivity, attrition rates...

platforms, background check databases, call center technology, and communication tools... also require consulting the help/resource center to access the latest information and guidelines...

platforms, background check databases, call center technology, and communication tools... also require consulting the help/resource center to access the latest information and guidelines...

.com. About Us Synchrony Global Services Philippines is a subsidiary company that manages Synchrony’s call center... and Bilingual (Spanish & English) reps helping to ensure customer satisfaction and first call...

Center (ASC) with product specification and presentation on NHVAC and HVAC products. Provides... support for NHVAC & HVAC products. Perform Customer Care Agents training on First Call...

statistical metrics regarding; ticket and contact quality, first call resolution, schedule adherence..., and call handle time Enjoy challenging troubleshooting situations and pays attention...

statistical metrics regarding; ticket and contact quality, first call resolution, schedule adherence..., and call handle time Enjoy challenging troubleshooting situations and pays attention...

ITIL 4 trained or certified 8+ years of experience in handling a voice/call-center setup... on tools, applications or process improvements Create a plan to reduce high call volume drivers...

-consumer customers including remote customer service. Call center-based customer support... of managing operations in a call center environment Experience in a leadership role in a large...

as needed Qualifications: - At least 2-3 years' of experience as Operations Manager in the BPO/Call Center...

in a multinational company, shared service, BPO or Call center setting Skills Required: Knowledge...

utilizing systems such as CRM platforms, background check databases, call center technology... support tools such as reports, databases, call recording systems may be utilized. Advanced...