BPO - Inbound & Outbound Customer Experience Specialist
Paranaque City a positive impact? If so, we want to meet you! As an offshore call center agent, you'll be the... Proven experience in customer service, ideally in a call center setting, with a strong customer...
WFM Scheduler
Manila City year experience specializing in Forecasting and Resource Planning in a call center.... Responsibilities Historical File: Mechanize the collection of all historical data for trending – call...
WFM RTA Supervisor
Manila City and Multi-skill call center experience Previous large (~2500 seat) call center experience... strong analytical skills. Must possess an in-depth understanding of call center metrics and mathematics...
Workforce Scheduling Manager - Hybrid (Paranaque/Pasig)
Paranaque City for scheduling and workload distribution for call center representatives to ensure high utilization...'s concepts, practices, and procedures. Multi-site and Multi-skill call center experience...
Workforce Planner - Paranaque or Pasig (Work from Home)
Paranaque City experience specializing in Forecasting and Resource Planning in a call center environment.... Responsibilities Historical File: Mechanize the collection of all historical data for trending – call...
Workforce Reports Analyst - Hybrid (Any PH site)
Manila City from a BPO/Call Center Industry is highly desired. Working knowledge in Business Objects, Advanced... Call Center experience Working knowledge of applicable customer contact systems (phone...
AskGS Experience Center Associate (Spanish)
Paranaque City and assist in the resolution of concerns leveraging Experience Center Guide and IOPs, and AskGS... to Experience Center Lead, Senior Associates / Advisors or Manager as necessary. Take ownership...