call-center jobs in Pasig City

objections, sales behaviors, and call outcomes to identify trends and training needs. Conduct QA... processes, call flow, and conversion techniques. Excellent communication, listening...

and support via phone, online chat, or text including: Call center-based customer support... inquiries Distribution Center Customer Service: Performed in a distribution center, product...

and support via phone, online chat, or text including: Call center-based customer support... inquiries Distribution Center Customer Service: Performed in a distribution center, product...

We’re an award-winning global outsourcer providing contact center and back office... team members by way of call escalations. Customer Service Proactive support of students...

call center experience is required Ability to think clearly and can explain simple issues...

call center strategies and operations Provide operational guidance. Train, coach, monitor...

call center agents, including creative resource planning and implementing call center...

, including creative resource planning and implementing call center strategies and operations...

) preferred Call center experience preferred Demonstrated ability to coach and develop action...

(s) of business at one or more Call Center(s). This position will utilize monitoring systems to ensure... one year experience in a call center required Ability to multi-task, prioritize, and meet...

years of Progressive Management Experience) preferred Call center experience preferred...

of college education. No prior call center experience is required Ability to think clearly... etc.) Provide on-call, after hours account support as needed Provide Level 1 agent testing...

of college education. No prior call center experience is required Ability to think clearly... etc.) Provide on-call, after hours account support as needed Provide Level 1 agent testing...

, Operations is responsible for the day-to-day supervision of a group of call center associates... supervision of a group of call center associates including work and attendance monitoring...

for the day-to-day supervision of a group of call center associates. This position ensures... of call center associates including work and attendance monitoring in accordance...

of two years of college education. No prior call center experience is required Ability... opportunities on each and every call Use script and/or probing techniques to determine customer...

you will: Manage multiple call queues in real time. Watch staffing levels at each site to ensure planned..., Average Speed of Answer, Schedule Adherence, Occupancy, Average Handle Time, and After Call Work...

) Minimum of 2 years’ experience in a BPO, call center, or related industry Proficiency...We’re an award-winning global outsourcer providing contact center and back office...

/meetings as required. What We’re Looking For: Minimum 3 year WFM experience in a call center... Ability to understand, analyze and report on call center metrics. Must demonstrate good...

to one (1) year of BPO recruitment doing end-to-end recruitment (volume hiring) in a BPO/call... center setting is preferred Previous BPO Agents looking to shift careers are encouraged...