Team Manager | ModivCare | Bohol
Tagbilaran City Consistently achieves goals for number of call monitoring per week and scores for assigned team...
Hub Coordinator - Operations, SPX Express (Loay, Bohol)
Loay Support team with call-outs to resolve customer escalations. Implement process improvement...
Quality Analyst | Bohol
Tagbilaran CityOverview The Quality Analyst assesses call quality to ensure that CSRs deliver..., and providing timely and accurate reporting on call center performance. Interface with Call Center...
Hub Lead - Operations, SPX Express (Calape, Bohol 2.0)
Calape team with call-outs to resolve customer escalations. Coordinate with agency coordinators...
Hub Lead - Operations, SPX Express (Jagna, Bohol 2.0)
Jagna team with call-outs to resolve customer escalations. Coordinate with agency coordinators...
Hub Coordinator - Operations, SPX Express (Jagna, Bohol 2.0)
Jagna Support team with call-outs to resolve customer escalations. Implement process improvement...
Hub Coordinator - Operations, SPX Express (Calape, Bohol)
Calape Support team with call-outs to resolve customer escalations. Implement process improvement...