call jobs in Iloilo City

Offer additional products and/or services Track, document and retrieve information in call tracking...

and/or services Track, document and retrieve information in call tracking database Respond...

) preferred Call center experience preferred Demonstrated ability to coach and develop action...

Offer additional products and/or services Track, document and retrieve information in call tracking...

and/or services Track, document and retrieve information in call tracking database Respond...

call volumes, managing agent staffing, scheduling processes, and forecasting future needs...

data safety and privacy What You Bring to the Role · 6 months or more call center...

through monitoring call volumes and analyzing staffing needs to adjust the program for success...

on every call. You’re an instrumental part in creating and maintaining a positive work... and attendance of your team What You Bring to the Role · Minimum 1 year call center or equivalent...

learning or call center experience · Team building and nurturing an inclusive learning...

service and call center experience · Understanding, interpreting, and manipulating data...

. Call center experience of at least 2 years a MUST. Experience in handling customer escalation...

. Call center experience of at least 2 years a MUST. Experience in handling customer escalation...

call volumes and analyzing staffing needs to adjust the program for success · Use...

be required Overtime may be required to meet deadlines Shift schedule as determined by line head On-call...

The Manager, Call Center Operations will lead a team of Supervisors by providing them... responsibilities include coaching and development of Supervisors to meet and exceed established call...

or at least owns a credit card; Strong mathematical abilities. Project Details: To provide call...

email, video call and chat. The editor must be flexible and should be willing to adapt/adjust...

, and efficient use of digital tools for data management. Experience in an outbound/inbound call center...

with clients, customers, and other call center team members based on trust and reliability.... Understand and strive to meet or exceed call center metrics while providing excellent...