call jobs in Mabalacat

Director, Call Center Operations For more than 25 years, Asurion has been a leader.... What you will be doing: As Director, Call Center Operations you are highly visible, dynamic, and not shy...

Support team with call-outs to resolve customer escalations. Implement process improvement...

tickets via email and phone call, providing technical assistance to clients, and afterhours...

is responsible for the day-to-day supervision of a group of call center associates. This position... supervision of a group of call center associates including work and attendance monitoring...

within Business Hours, but the CAM is expected to be on call for the seldom circumstance average once...

all internal personnel involved in a service call work efficiently to meet SLAs. Ensure all customer... communication within a service call is prompt, professional, and reliable. Ensure all commitments...

line call judgments when needed Supports communications activities as required. Responsible...

resource efficiency. Monitor real-time call volume and adjust staffing levels as necessary...

(using 3CX phone system) while adhering to provided call scripts. Scheduling Appointments... presence with the ability to follow call scripts. Appointment Scheduling - Experience in setting...

resource efficiency. Monitor real-time call volume and adjust staffing levels as necessary...