call jobs in Mandaluyong City

is responsible for the day-to-day supervision of a group of call center associates. This position... supervision of a group of call center associates including work and attendance monitoring...

stakeholders such as ethical, trade and sales groups Manage and monitor call center performance...

Consistently achieves goals for number of call monitoring per week and scores for assigned team...

Afterhours on call for Critical incidents and issues (potential roster when required) Use of the...

to appropriate IT team members Afterhours on call for Critical incidents and issues (potential roster...

, making call backs and helping us elevate opportunities to do better for our customers. Drive...

. To resolve queries via chat, email, or call. To provide clerical support to Departments including...

. To resolve queries via chat, email, or call. To provide clerical support to Departments including...

to our amazing HVAC techs, plumbers, and electricians. Maintain and communicate the on-call schedule...

of experience in a BPO or Call Center environment. Experience with phone collections, particularly...

come from trust and value. We call it One Sutherland. Job Description: Responsibilities: Support... and correlate with non-adherence at Consultant level Ensures real-time call outs on performance...

and that these individuals are kept within a regular call cycle of circa 60 days. Any other duties...

‘pool’ is continually augmented and that these individuals are kept within a regular call...

following the Call Handling Procedure and assign emails within the turnaround time. Act...

are promoted to CCB accordingly Performs regular cadence call, consistently follow-ups... reporting Assist stakeholder needs, servicing, follow- up, cadence call and closure of issues...

in using call center software and basic office tools (e.g., MS Office). Ability to handle...

. Proficiency in using call center software and basic office tools (e.g., MS Office). Ability...

in telecommunications, call center or customer service industry or in retail or hospitality environment...

of call center management experience. At least 7 years of leadership experience managing teams...

improvement. Collaborating closely with call center team leaders and managers, offering... by at least 2 years of experience in a call center or quality assurance setting. Razor-sharp...