call jobs in Nueva Ecija

Offer additional products and/or services Track, document and retrieve information in call tracking... Minimum of two years of college education. No prior call center experience...

Offer additional products and/or services Track, document and retrieve information in call tracking...

, document and retrieve information in call tracking database Respond to customer inquiries...

and/or services Track, document and retrieve information in call tracking database Candidate...

Offer additional products and/or services Track, document and retrieve information in call tracking...

) preferred Call center experience preferred Demonstrated ability to coach and develop action...

Offer additional products and/or services Track, document and retrieve information in call tracking...

Offer additional products and/or services Track, document and retrieve information in call tracking...

and/or services Track, document and retrieve information in call tracking database Candidate...

expert: Monitor queues in real-time to identify and call out any risks to meeting contractual... with non-adherence at Consultant level Extend support: Make real-time call outs on performance...

· Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs...

data safety and privacy What You Bring to the Role · 6 months or more call center...

call volumes, managing agent staffing, scheduling processes, and forecasting future needs...

service and call center experience · Understanding, interpreting, and manipulating data...

and adult learning or call center experience · Team building and nurturing an inclusive learning...

quality customer experience on every call. You’re an instrumental part in creating... · Minimum 1 year call center or equivalent work experience · Continuously promote a performance...

Support team with call-outs to resolve customer escalations. Implement process improvement...

, leadership/coaching skills and team building abilities are essential Call handling Skills: Very...

come from trust and value. We call it One Sutherland. Job Description: Responsibilities: Support... and correlate with non-adherence at Consultant level Ensures real-time call outs on performance...

Support team with call-outs to resolve customer escalations. Implement process improvement...