Team Manager | Paranaque
Paranaque City Consistently achieves goals for number of call monitoring per week and scores for assigned team...
BPO - CSR/TSR Lactation Consultant
Paranaque City - ₱29,000-33,000 per month little victories that make it all worth it. Make an impact one call, one message, one mother at a time...
BPO - Inbound & Outbound Customer Experience Specialist
Paranaque City - ₱30,000 per month a positive impact? If so, we want to meet you! As an offshore call center agent, you'll be the.... Assess customer needs during each call, offering detailed information about services...
Hub Coordinator - Operations, SPX Express (Parañaque City 2.0)
Paranaque City Customer Support team in call outs to solve Customer support escalations Implements process...
WFM Analyst-Real Time
Manila CityOverview The Real Time Analyst manages and/or balances service levels for the call... the performance of the call center according to any contractual agreements and internal...
AskGS Experience Center Associate (Spanish)
Paranaque City all Key Performance Indicators are at goal Continuously improve call handling skills, systems...
Business Development Associate
Paranaque City-and-above sense of responsibility to ‘Never Drop the Ball‘ on a client call or follow up. Learn...
WFM Planner
Manila City. Responsibilities Historical File: Mechanize the collection of all historical data for trending – call... to be used for trending call volume, AHT, service level and Shrinkage Customize the formulas...
Workforce Scheduler - Paranaque/Pasig (Work from Home)
Paranaque City. Responsibilities Historical File: Mechanize the collection of all historical data for trending – call... to be used for trending call volume, AHT, service level and Shrinkage Customize the formulas...
WFM Scheduler
Manila City. Responsibilities Historical File: Mechanize the collection of all historical data for trending – call... to be used for trending call volume, AHT, service level and Shrinkage Customize the formulas...
Workforce Reporting Analyst
Manila City from a BPO/Call Center Industry is highly desired. Working knowledge in Business Objects, Advanced... Call Center experience Working knowledge of applicable customer contact systems (phone...
DevOps Engineer
Paranaque City and maintain multi-org Kubernetes clusters 24/7 On-call support Qualifications: Bachelor...
Team Manager
Manila City for number of call monitoring per week and scores for assigned team of technical support agents Coaches...
Hub Lead - Operations, SPX Express (Parañaque City)
Paranaque City. · Assist the Customer Support team with call-outs to resolve customer escalations. · Coordinate...